Decision taken by Forum leaders, Tamilnadu Circle and to conduct demonstration on 22-12-2015 for settlement of various demands.  

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Forum leaders meeting with Sri Anupam Shrivastava, CMD, BSNL: Forum leaders met CMD, BSNL on 11.12.2015 and conveyed the decision of the Forum to observe 100 days drive: “SERVICE WITH A SMILE” (S W A S) from 01^st January, 2016 onwards. CMD very much appreciated the initiative taken by the Forum and assured full support. Forum further requested to formally inaugurate the drive at BSNLCO, all Circles and SSAs by CMD and respective CGM/SSA Heads. CMD agreed to this proposal also.

 “SERVICE WITH A  SMILE” (SWAS)

100 days drive

From 01^st January, 2016 Onwards.

(1)            Vigorous marketing of Mobile, Broadband and Landline connections.

(2)           Ensure Fault Free service.

(3)           Reconnection of Broadband and Landline connections.

(4)          Special focus on Enterprise Business, Leased line, CUG  and 3G customers.

(5)           Special focus on MNP.

Forum suggested another marketing initiative, “Free call diversion from Mobile to Land line and from Land line to Mobile”. Free call diversion from Mobile to Land line can popularize and increase the usage of landlines at residences and offices and solve complaints of Low Coverage, No coverage and indoor coverage at residences, offices, buildings etc. Free call diversion from Land line to Mobile on faulty conditions ensures that the customer is not missing any calls to the faulty telephone.

Forum letter to CMD, BSNL   Forum Circular -- decisions of the Forum meeting on 10.12.2015

Trichy SSA District Conference is scheduled to be conducted on 13-12-2015 (Sunday).

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A fervent appeal to all members:
Torrential Rain turned especially Chennai, Cuddalore and Pondy to Topsy-turvy. Life of General public is miserable. As a service organization, SNEA is committed to extend help to those in need of basic amenities. To help the needy, contributions are invited generously from members for this relief measures. Since time is very short, it is requested to send your contributions to

District Secretary SNEA Kumbakonam on or before Wednesday.

Free on net Calls, SMSs and 100 MB Data for CHTD Prepaid / Postpaid / LL BB customers for a week from 02-12-15 

 View order copy.